Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies can help a website operate correctly, provide a consistent experience and understand how visitors interact with its pages.

1go Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions that are similar to cookies. In this policy, the term cookies generally includes cookies and other technologies used for storing, reading or assessing information on a device.

Cookies may be set by 1go Casino directly, which are known as first-party cookies, or by another service provider working with the website, which are known as third-party cookies. Some cookies are linked to your browser or device rather than directly to your name. However, information collected through cookies may sometimes be combined with other information and may then be treated as personal information under applicable privacy laws.

The use of cookies can change over time as the website, its features, security arrangements and service providers develop. The particular cookies available to you may also depend on the pages you visit, the device you use, your browser settings and the choices you make through any cookie controls provided on the website.

Why cookies are used

• To keep pages, forms and account-related functions working as intended.
• To help protect the website, accounts and services from suspicious activity, misuse and automated attacks.
• "To remember choices, settings and preferences so that you do not need to enter them repeatedly.
• To understand website traffic, performance and the way visitors use different pages.
• To support communications, advertising or promotional activity where this is permitted and relevant.
• To help identify technical problems and improve the design, accessibility and reliability of the website.

Types of cookies that may be used

Different cookies have different purposes. Some are necessary for the website to function, while others are optional and are used to improve services or provide information about activity. The names, providers and expiry periods of individual cookies may vary. A cookie notice or preference tool may provide more information about the technologies active on a particular visit.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with page navigation, secure sessions, account access, identity checks, fraud prevention, load balancing and the operation of forms. Without these cookies, certain parts of the website may not work properly. These cookies are generally used because they are needed to provide a service requested by the visitor or to support the secure operation of the website.

Preference and functionality cookies

Preference cookies remember information that makes the website more convenient to use. For example, they may remember language, display, region, notification or consent preferences. Functionality cookies may support optional features that you choose to use. If these cookies are disabled, the website may still be available, but some preferences may need to be selected again during later visits.

Analytics and performance cookies

Analytics cookies collect information about how visitors use the website. This may include the pages visited, the time spent on a page, navigation paths, general device information and error messages. The information is used to assess performance, identify areas for improvement and understand whether website content is useful. Analytics information is generally considered in an aggregated or statistical way, although the treatment of information depends on the relevant provider and applicable privacy requirements.

Advertising and marketing cookies

Advertising or marketing cookies may be used to help measure campaigns, show relevant promotional material or limit repeated advertising. They may also help understand whether a visitor has interacted with an advertisement or promotional message. These cookies may be placed by third-party providers and may allow information about website activity to be associated with other browsing activity. They are optional where the law requires consent, and you may be able to reject or withdraw permission through the available controls.

Security and responsible use

Some cookies and similar technologies may be particularly important for online gambling services because they can support account security, access controls, age or identity-related processes, fraud monitoring and responsible use measures. The use of these technologies does not replace the need for you to keep your login details private or to follow the website’s security and responsible gambling guidance.

Your cookie choices and browser settings

Where applicable, the website may provide a cookie banner, preference centre or similar tool when you first visit. This tool may allow you to accept optional cookies, reject them or choose between different categories. Your selection may be stored so that it can be recognised on a later visit. If you clear your cookies, use a different browser or access the website from another device, you may be asked to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. Some browsers can notify you before a cookie is stored, while others allow you to block cookies from particular websites or providers. Instructions differ between browsers and devices, so you should consult the relevant help or support information for the software you use.

1. Open the privacy, security or site settings in your browser.
2. Review the available cookie and website data controls.
3. Choose whether to allow, restrict or remove cookies.
4. Close and reopen the browser if required for a setting to take effect.
5. Return to the website and review any available cookie preference tool.

Blocking all cookies may affect how the website operates. For example, account access, security checks, saved preferences, forms or other interactive functions may not work correctly. Blocking optional cookies should generally have less effect on core operation, but some optional features or content may not be available. Deleting a cookie does not necessarily delete information already collected or held in accordance with the Privacy Policy.

Some mobile devices also provide controls for advertising identifiers, app permissions and tracking preferences. These controls are managed by the device manufacturer or operating system and may operate separately from browser settings. You are responsible for reviewing the settings available on each device that you use to access the website.

Withdrawing consent

If optional cookies are used on the basis of consent, you may withdraw that consent through the available preference controls, where provided. Withdrawal will not affect processing that took place before your choice was changed. Some strictly necessary technologies may continue to operate because they are required for the website, security functions or a service you request.

Third-party services, privacy and policy updates

1go Casino may use service providers to support website hosting, security, analytics, communications, payment-related functions, advertising, customer support or other technical services. Those providers may use cookies or similar technologies in accordance with their own arrangements and applicable requirements. Third-party services may have separate privacy and cookie policies, and you should review them where relevant.

Information collected through cookies may be used for the purposes described in this policy, including operating the website, improving services, maintaining security, assessing performance and supporting permitted marketing activity. The handling of personal information is also governed by the Privacy Policy, which explains matters such as collection, use, disclosure, storage, security, access and correction rights.

Cookie information may be processed by providers located in Australia or other countries, depending on the services used and the technical arrangements in place. Where information is handled across borders, it should be managed in accordance with applicable privacy obligations and the website’s Privacy Policy. You should avoid sharing account passwords or other sensitive information through browser tools, support forms or third-party services unless the website specifically requests it through a secure process.

How long cookies remain on your device

Some cookies are session cookies, which are normally removed when you close your browser. Other cookies are persistent cookies, which remain for a set period or until they are deleted. The length of time may depend on the purpose of the cookie, the provider’s settings, your browser and your consent choices. Information may also be retained separately from the cookie itself, subject to applicable requirements and the Privacy Policy.

Changes to this Cookies Policy

This Cookies Policy may be updated when the website changes, new technologies are introduced, service providers are changed or legal and regulatory expectations develop. The latest version will be made available on the website and will show the relevant update date where appropriate. You should review this page from time to time so that you understand the current approach to cookies.

If you have a question about cookies, privacy or your available choices, please use the support or contact channel made available through the website. For information about responsible gambling, account restrictions or help with gambling concerns, refer to the responsible gambling information provided on the website.