- OperatorGALAKTIKA N.V.
- Established2024
- Game Library9,000+ titles
- Providers115 including NetEnt, Pragmatic Play
How to get in touch by email
To contact the support team, send your message to support@1gocasino.click. Please use the email address linked to your account where possible, as this can help the team identify your account and review your request more efficiently. Support will usually reply within 24 hours, although response times can vary depending on the type and complexity of your enquiry.
You can write to support about matters including:
- Account access, account details and verification questions
- Deposits, withdrawals and other payment enquiries
- Bonus terms, eligibility and general promotion questions
- Technical problems with the website or your account
- Responsible gambling requests, including help with account controls or taking a break
What to include in your message
For faster assistance, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or what you were trying to do. If the enquiry relates to an error or technical problem, attach screenshots if relevant. Do not send your password or complete payment details by email. The support team may request further information when needed to protect your account and handle the enquiry appropriately.
